Privacy and cookies

Introduction

Your privacy is important to us. The purpose of this privacy statement is to explain how we deal with information from and about the users of this website. This includes information obtained from feedback and enquiry forms.

Information collected by this website

When you use this website we may collect tracking information such as your browser type, the pages visited on the site and how much time was spent on each page. We obtain this information using technologies, including cookies (see below). This information is only used in aggregate and does not identify you personally.

You do not need to provide any personal information in order to browse this website. We will collect personal information that you provide when you fill in forms on this website in order to subscribe to a service, make an enquiry or attend an event.

How we use the information

We use the aggregate tracking information in order to better tailor the website to our users’ needs.
We used the personal information we collect when a user fills in a form to provide the service that has been requested or answer a query that has been made.
We will never share your data with other organisations unless this is necessary for you to attend an event that you have signed up to, and we will never sell your data to other organisations.

Protecting the information

We are committed to keeping your information as secure as possible. We take steps to ensure that the personal information we hold is kept secure, and all staff are given relevant training.

Cookies

When you visit our website, we may store some information on your computer. This information will be in the form of a ‘cookie’ or similar file and can help us in many ways. For example, cookies allow us to tailor a website to better match your interests and preferences. With most internet browsers you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored.

The web statistics package we use on our site, Google Analytics, sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast. The following cookies are set by Google Analytics:

Cookie Name Expiration Time Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to throttle request rate.

For further details on the cookies set by Google Analytics, please refer to the Google Analytics documentation.

How to reject or delete these cookies

Further information on how to prevent cookies from being stored on your computer can be found on All about cookies website under the ‘manage cookies’ section.

Links

This website contains links to other websites that are not controlled by us. This privacy policy only applies to this website.

For members of GuildHE networks:

We have outlined below the member data we collect and store, and how we use that data.

 

When do we collect data?

We collect personal data when members and staff at member institutions provide us with their contact details e.g. when they join GuildHE or a GuildHE Network.

 

What data do we collect?

We store the names, job titles, institution addresses, phone numbers, email addresses provided to us by our members and the staff at member institutions. We record event attendance and what mailings have been sent to colleagues. Where relevant (e.g. when attending an event), we also record access or dietary requirements.

 

Why do we collect?

We collect this data so that we can communicate effectively with our members and deliver benefits to our members through mailings and events.

 

How do we use it?

We will never share your data with other organisations unless this is necessary for you to attend an event or subscribe to a list you have opted in to, and we will never sell your data to other organisations.

 

How long do we keep it?

We keep records until we are notified that a contact has left the member institution, in which case we delete the associated records. We will also delete records should an institution’s membership lapse, or if we receive a request from an individual.

 

Lawful Basis

We use legitimate interest as the lawful basis for processing the data of our members and the staff at member institutions who belong to the GuildHE Networks.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 1 August 2018.

Contact Us

If you wish to access or amend any of the data that we hold about you or to request that we delete any information about you, you may contact us

by email: info@guildhe.ac.uk 

Or by mail: GuildHE, Woburn House, 20 Tavistock Square, London WC1H 9HB

If you wish to complain about the way your personal information has been processed, you can contact the Information Commissioner’s Office .